911 Billing Services and Consultant, Inc. of Madisonville, KY specializes in all aspects of EMS and Ambulance Service billing for hospital based operations, municipalities, privately owned services, fire and volunteer services.911 Billing Services & Consultant, Inc. currently employs forty-eight (48) full-time staff, who process over 250,000 calls annually, to care for the needs of their clients. Approximately 80% of the 911 Billing Services team have been with the company five (5) years or more.

Our organizational mission is to ensure that we act in the best interests of our clients in a comprehensive manner. Training and Education of our team, and initial and continued training of our clients is paramount to the continued development of our mission.

A few of the ways that we validate the knowledge of our staff is:

  • A retainer with the National EMS Industry legal firm of Page, Wolfberg, & Wirth. PWW provides training to our staff in legal and ethical practices in Ambulance Medical billing and compliance services. In addition to in-house training that 911 Billing Services provides to its team and the training provided in cooperation with Page, Wolfberg, and Wirth, we also regularly send our team members to conferences around the country to ensure our ability to lead the industry in innovation and compliance practices.
  • Validation through the National Academy of Ambulance Compliance as Certified Ambulance Coders (CAC).
  • Our billing leadership team includes individuals certified through the National Academy of Ambulance Compliance as Certified Ambulance Compliance Officers (CACO) and Certified Ambulance Privacy Officers (CAPO).

Billing Services Management Team

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Linda Basham


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Beverly Pinkston


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Scott Basham


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Billy Basham


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Levi Worth

Business Development

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Rachel Sanders

General Manager

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James Simmons

IT Manager

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Cheryl Nantz

Director of Billing Support

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Brittany Knowles

Director of Billing and Client Accounting

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Sarah Earl

Director of Imports and Implementation

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Shannon Pool

Director of Coding

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Samantha Althouse

Director of Patient Accounts,
Medicare, and Contract Billing

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Linda Basham


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Beverly Pinkston


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Scott Basham